Ingenico Desk 3500

The Ingenico Desk 3500 is a compact and versatile payment terminal designed for use in retail environments. It supports a range of payment methods, including credit and debit cards, EMV chip cards, contactless payments, and mobile wallets like Apple Pay and Google Wallet. It is a reliable and user-friendly device that is popular with small to medium-sized businesses.

Features of the Ingenico Desk 3500

Here are some of the key features of the Ingenico Desk 3500:

1. Compact Design: The Desk 3500 has a compact design that takes up minimal space on the countertop, making it ideal for use in small retail environments.
2. Multiple Payment Types: The Desk 3500 supports multiple payment types, including credit and debit cards, EMV chip cards, contactless payments, and mobile wallets.
3. Secure Payment Processing: The Desk 3500 is designed to be secure and is PCI PTS 5.x certified. This certification ensures that the device meets the latest security standards and that customer payment data is kept safe.
4. Fast Processing: The Desk 3500 is designed to process transactions quickly, making it an ideal solution for businesses that process a high volume of transactions.
5. User-Friendly Interface: The Desk 3500 has an intuitive user interface that is easy to use, making it simple for merchants to process transactions quickly.
6. Dual-Communication Technology: The Desk 3500 supports dual-communication technology, including Ethernet and Wi-Fi, providing merchants with flexibility and reliability.
7. Large Memory Capacity: The Desk 3500 has a large memory capacity that can store up to 500 transactions, enabling merchants to process transactions even when the device is not connected to a network.

How the Ingenico Desk 3500 Works

The Ingenico Desk 3500 works by connecting to a payment processor, which authorizes transactions and settles payments. Here is a step-by-step guide on how the Desk 3500 works:

1. Customer Presents Payment Card: The customer presents their credit or debit card to the merchant.
2. Merchant Swipes, Inserts, or Taps Card: The merchant swipes, inserts, or taps the card on the Desk 3500 terminal, depending on the type of payment.
3. Desk 3500 Reads Card Information: The Desk 3500 reads the card information and sends it to the payment processor for authorization.
4. Payment Processor Authorizes Transaction: The payment processor sends a response back to the Desk 3500, either approving or declining the transaction.
5. Receipt Generated: If the transaction is approved, the Desk 3500 generates a receipt for the customer and completes the transaction.

In the case of contactless payments, such as Apple Pay and Google Wallet, the process is slightly different:

1. Customer Presents Mobile Device: The customer presents their mobile device with the contactless payment app open to the merchant.
2. Merchant Selects Contactless Payment Option: The merchant selects the contactless payment option on the Desk 3500 terminal.
3. Contactless Reader Reads Payment Information: The customer holds their device near the Desk 3500 terminal’s contactless reader, which reads the customer’s payment information and sends it to the payment processor for authorization.
4. Payment Processor Authorizes Transaction: The payment processor sends a response back to the Desk 3500, either approving or declining the transaction.
5. Receipt Generated: If the transaction is approved, the Desk 3500 generates a receipt for the customer and completes the transaction.

The Ingenico Desk 3500 is a compact and versatile payment terminal that supports a range of payment methods, making it an ideal solution for small to medium-sized businesses. Its many features, including dual-communication technology and support for multiple payment types, make it a